SpletShoreTel Director. ShoreTel Director is a Web-based tool that provides a single management interface for all voice applications, across all locations. Users can manage voice routing, voicemail, auto-attendant, conferencing, instant messaging, and basic automated call distribution (ACD) capabilities for every site in the network. SpletThe Connect Contact Center supervisor applications are: Connect Contact Center Director is used to conf igure the Connect Contact Center entities and set system parameters. …
ShoreTel Demo: 8 Steps For Effective Contact Centres - YouTube
Splet30. jun. 2024 · Pricing for all ShoreTel services is per-user, with four tiers in their ShoreTel Connect Cloud Service. Telephony-only users begin at $19.99 per user per month. This includes direct dial, PBX ... Splet07. apr. 2024 · How to access agent manager from Contact Center Server - ShoreTel Forums If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. metal roofing for homes
ShoreTel Contact Center BTS
Splet{{ getCallerName(interaction['call-id']) }}, {{ getAgentNameByExtension(interaction.conference['conference-to-device']) }} {{ … SpletShoreTel Enterprise Contact Center includes three applications for supervisors: Agent Manager, Contact Center Reports, and Wallboard Director. Using these applications you … SpletMiVoice Connect Contact Center Supervisor Guide 12 Starting Agent Manager 1. From the Windows desktop, click Start > All Programs > ShoreTel > ShoreWare Contact Center Supervisor > ShoreTel Connect Agent Manager. If the Agent Manager icon is on your desktop, or in the Windows Start menu, you can click this icon to start Agent Manager. 2. how to 1v1 in aut new universe